We include traditional Crew Resource Management (CRM), Maintenance Resource Management, and Dispatch Resource Management as well as topics such as flight discipline and automation management.
Crew Resource Management requires a commitment to change fire and emergency service leadership and operating cultures that have evolved over generations. CRM's goals are to minimize the effect that human error has on operations and maximize human performance. Crews trained in CRM learn skills that:
CRM is not an attempt to undermine the legal ranking fire officer's authority. Nor is CRM management by committee. In fact authority should be enhanced through the use of CRM. All team members direct information flow to the officer. While opinions are valid, the final decision on a course of action still rests with the officer. Using CRM provides for:
Cobalt Human Solutions
United Kingdom
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